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Frequently asked questions. 700 & 7000 systems

Some of the most common questions when installing or using the 700 & 7000 systems.


Problems with the range
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The service range of the remote control can have many different causes. Check this:

  • The antenna connector and the coaxial cable should be checked and measured for discontinuous and short circuit. Test both the shield and the main conductor.
  • Test if all transmitters (if there are more than one) works the same way. If only on transmitter have problems, most likely this transmitter need service. Otherwise the receiver is the problem.
  • Test if all receivers in the system have the same problem. If so, an external signal could jam the system. If you only have on transmitter controlling several receivers, the transmitter need service.
  • Check if the antenna connectors on both receivers and transmitters if tighten and if there is dirt or oxidation inside the connectors.
  • Check so the antenna whip not is mounted near any high voltage wires (110-400V)
  • Try to remove the HF module on one of the receivers and mount it on another receiver.
  • Remove the HF module and gently bend out the connections pins on the module and main board. Reinstall the module and test the function.
  • Check if the problems occur the whole day. If not, the problem can be caused by some kind of external equipment occasionally jamming the remote control.

The remote control is jerky
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Of all others, receivers connected to 12 VDC, can have a voltage drop on the power wires. This can cause the receiver to begin "ticking" when activated. Try the examples below to test and solve the problem:

  • Disconnect the cables from one of the outputs.
  • Now the receiver is disconnected from it´s load. Test the function on the remote.
  • The output should now be activated as log as the remotes button is pressed. No ticking should be sound from the receivers relay.
  • If the receiver works fine when the test is completed, most likely you have some kind of voltage drop.

To solve this problem, try this...

  • Connect separate wires directly from the battery. Use wires with at least 1,5 mm2 area. On cable will then be connected from the positive pole on the battery through a fuse and on to the receivers positive input screw clamp. Also, connect a wire from the negative pole on the battery to the receivers negative input screw clamp to ensure the ground/negative connection to the electrical system. Keep the wires as sort as possible.
  • Install an extra relay. This relay should be activated by the receivers output,. The relay contacts is then connected to the load.
  • Install a larger battery on the object, or maybe an extra battery, depending on capacity and space requirements.

The receiver is sensitive for radio interference. This could be caused by a electric motor installed close to the receiver or its antenna. Test if the receiver works correctly, if the motor or the supposed interference equipment is disconnected. To solve this problem, move the receiver and it´s antenna as far as possible from the interfering equipment.


Mounting the antenna
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To make your remote to work, the aerial placement and mounting is a determining factor.

When a antenna is installed directly on the receiver, a L-connector is needed so the antenna is pointing up or down. It´s not advisable to point the antenna horizontal. If you consider mount an external antenna connected to the receiver a T-connector should be used. Always try to mount the antenna as high as possible.


Mounting and electrical connections
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Always mount the receiver on on dry place, where the receiver is protected from water, moisture and mechanical stress like vibrations. This could cause penetration of water into the receiver or the damage the electronics. Damage caused by water or moisture is NOT covered by warranty neither mechanical damage. If the receiver is mounted on a vehicle, the cabin is a perfect place to mount the receiver. Remember to mount the antenna outside the cabin.

Do not mount the receiver i close proximity to live wires connected to 110-400 V. The distance should not be less than 30 cm.

Mount the receiver is such a way, that the bushing is placed downwards

NOTE !
Always check the system documentation and drawings for the device that the receiver should be connected to, before any connection take place.

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